FAQ

Delivery & Installation

Yes the order includes installation and no additional costs for installation. 

Delivery time varies depending on the item(s) ordered and your location. We always aim to deliver within 3 days from the date of your order.  

Delivery is Free of charge .

Yes this is possible.

To track your order, you will receive an email with our delivery service tracking details of your order. 

Yes. It is necessary for someone to be available to accept delivery.

Please allow up to 2 weeks from the day you received the order confirmation. For any additional concern, please do not hesitate to email us at info@gulffurniture.qa

Simply dial xxxxxxx   for  address change.

Once your payment is received, your purchase is sent directly to the store. So that you can monitor the progress of your purchase you will receive emails regarding the status of your order. You will be alerted by mail at the following stages; 

  • Once your payment has been accepted 
  • Once your order is dispatched from our store into your chosen address 
  • Once your order has been delivered 
  • Returns 

Gulf furniture is dedicated to providing good customer support. If you wish to return an item(s), please send an email to info@gulffurniture.qa. We kindly ask you include your purchase order number so we can find your order details in the most convenient way. 

We’re confident you will like your product But just in case If you are unhappy, simply contact us to arrange for your return.

Gulf furniture provides its customers with a 14 day period for returns.

Gulf Furniture does provide refunds.

Warranty

Gulf furniture warrants all goods for a period of three years under normal usage, to be free from defects in material and workmanship. Gulf Furniture liability under this warranty is to repair or replace (at its discretion) any part or product covered by this (or any implied) warranty free of charge. 

This warranty does not cover: 

  • Damage arising from abnormal use, or abuse 
  • Products which have not been maintained, or which have been modified Any indirect or consequential loss. 

This warranty applies only to the original purchaser. Order Number or invoice is considered proof of purchase. All works carried out by a party under instructions from Gulf furniture will be covered by the 12 month warranty on workmanship and repair. If the workmanship of the repair is deemed by Gulf Furniture to be faulty a new item will be provided. 

All Gulf Furniture products are backed by a three year warranty. 

We will help you with any queries after your purchase. Contact us at info@gulffurniture.qa if you require any assistance with your product after purchase.